Order equipment and services in the Store

Open Store in Finta Business to order equipment and services directly from Finta.no. Physical equipment sold by Finta.no in the Store has been selected for compatibility with the Finta.no system and the use described on the product page.

Prerequisites

• You have selected the correct business and have a role with permission to order.
• You know where and how the equipment will be used, for example as a Point of Sale, Kiosk, or Kitchen Display.
• Delivery and payment information is available.
• You have established who can authorize Finta.no to perform any pre-configuration.

What you will learn

• which types of equipment and services may appear in the Store
• how to buy an in-stock item or register a pre-order
• how to follow payment, processing, shipping, and delivery
• how to arrange advance setup so the equipment can be put into use quickly

The complete flow from product selection to use

In text form, the process is:

1. Find the correct product and read its specifications.
2. Buy the item, or pre-order it without being charged immediately.
3. Track payment and order status under My orders.
4. Arrange any pre-configuration with Finta.no and give explicit permission.
5. Track the shipment and unpack the equipment.
6. Connect power and network, check pairing, and perform a test.

What can be ordered?

The range is determined by what is currently shown in the Store. It may include:

• card readers for in-person card payments
• tablets for Point of Sale, Kiosk, or Kitchen Display
• receipt printers
• other compatible display, point-of-sale, or payment accessories
• Finta.no services that open a separate configuration or ordering flow

Always check the product description and Specifications to see which display type, payment solution, or workflow the product supports.

Buy an in-stock item

1. Open Store.
2. Select the product you want to view.
3. Check the images, description, specifications, and prices both excluding and including VAT.
4. Select a quantity.
5. Select Buy.
6. Complete the payment and provide a Norwegian delivery address on the secure payment page.
7. Open My orders to check the status.

Shipping is shown separately in the order total. If payment is interrupted, the order may remain Awaiting payment; you can open it and select Pay now.

Pre-order an item

When an out-of-stock item is available for pre-order:

1. Select a quantity and Pre-order.
2. Read the confirmation and select Confirm pre-order.
3. You are not charged at this point.
4. When the item becomes available, the order changes to Awaiting payment. Finta.no may also send a payment link by email when the buyer’s profile includes an email address.
5. Always open My orders, select the order, and use Pay now to complete payment.

An item labelled Out of stock without a pre-order option cannot be ordered until it becomes available again.

Arrange advance setup

Finta.no can help prepare compatible equipment before delivery when the business wants this and gives permission. Use Messages on the order to describe:

• the business and location where the equipment will be used
• whether it will be used as a Point of Sale, Kiosk, Kitchen Display, or for payments
• which settings or connections you want help with
• who Finta.no can contact if anything needs clarification

Finta.no will confirm what can be prepared for the specific order. Only share the access and information that are necessary and explicitly agreed. Do not enter passwords, API keys, or complete payment data in the message field.

When advance setup has been agreed, the goal is for the equipment to arrive as ready as possible: unpack it, connect power and network if needed, and start using it. For security reasons, some devices still require local pairing or a controlled test.

Track the order

Open Store → My orders. The status shows where the order is in the process:

You can cancel the order yourself while it is Pre-ordered or Awaiting payment. After payment, contact Finta.no through Messages if something needs to be changed.

Unpack and test

Even when Finta.no has prepared the equipment, perform a brief check before regular use:

1. Check that the product and accessories match the order.
2. Connect power and a stable network when required by the product.
3. Open the correct Finta.no display or payment setting.
4. Complete any local pairing.
5. Perform a controlled test order, test print, or test payment.
6. Check that employees understand the daily workflow.

Common problems

I do not have permission to buy

Purchases are restricted to roles with ordering permission. Switch to the correct business and ask an owner or administrator to place the order.

Payment was interrupted

Open My orders, select the order with the status Awaiting payment, and select Pay now.

I need help with compatibility or setup

Read the product’s Specifications and send a message from the order. Describe the display type, payment solution, and how the equipment will be used.

I want to change a paid order

Use Messages on the order as soon as possible. Paid or processing orders cannot be cancelled directly by the business.

Next step

Read Displays and device setup for pairing devices, or Payments and payment methods for card readers and payment providers.

Flowchart

flowchart TD
  accTitle: From product selection in the Finta Store to using the equipment
  accDescr: The flow shows purchasing and pre-ordering, payment, optional advance setup with the business's permission, delivery, and the final connection check.
  A["Open Store"] --> B["Select equipment or a service"]
  B --> C{"Physical product?"}
  C -- "No, a service" --> D["Select Learn more<br/>and complete the relevant Finta.no flow"]
  C -- "Yes" --> E["Read the description,<br/>specifications, and price"]
  E --> F{"In stock?"}
  F -- "Yes" --> G["Select a quantity and Buy"]
  G --> H["Complete secure payment<br/>and enter the delivery address"]
  F -- "No, available for pre-order" --> I["Select Pre-order<br/>no charge yet"]
  I --> J["When the status becomes Awaiting payment:<br/>select Pay now"]
  J --> H
  F -- "No, out of stock" --> K["Wait for the item to become available"]
  H --> L["The order has been paid<br/>and is processing"]
  L --> M{"Has the business arranged and authorized<br/>advance setup?"}
  M -- "Yes" --> N["Finta.no prepares the equipment<br/>within the agreed scope"]
  M -- "No" --> O["The equipment is shipped<br/>without advance setup"]
  N --> P["Shipped with tracking"]
  O --> P
  P --> Q["Delivered"]
  Q --> R["Unpack, connect power,<br/>and connect to a network if needed"]
  R --> S["Check pairing<br/>and perform a test"]
  S --> T["The equipment is ready to use"]